The WorkTwo revenue types wearing one name

Bird work splits into capital installation and recurring management, and the two behave nothing alike. Netting, post and wire, spikes and proofing of plant rooms and loading canopies are projects: quoted, installed, invoiced once, often into five figures. Inspection and maintenance of that installed proofing, plus ongoing deterrence programmes and nest management on a scheduled basis, is contract income of exactly the kind the rest of your book is made of.

The wider wildlife category behaves the same way. Squirrel and rodent proofing in roof voids, mole and rabbit work on grounds and estates, fox and deer exclusion at commercial premises, and gull management in coastal towns and on flat urban roofs. Some of it is reactive, a good deal of it is seasonal, and the recurring element is usually attached to a structure that somebody has to inspect.

Operationally it is also the part of the business with the heaviest access requirement. Working at height, mobile platforms or scaffold, roof access permits, harness training and two-person working turn a job into a planned operation rather than a visit. That changes the cost base and it changes who can actually deliver the work, which is precisely why it is worth something.

Bird work splits into capital installation and recurring management, and a buyer prices the two on entirely different logic.

The ValuationWhat it adds to a valuation when it is documented

Recurring inspection and maintenance income on installed proofing is valued like the rest of the contract book, and in some ways better. The client has already paid for an asset on their building, that asset has to be inspected to stay effective and to keep any warranty alive, and switching provider mid-life is awkward. Renewal rates on this work tend to be high for reasons that have nothing to do with sentiment.

Installation revenue is treated differently and more cautiously. It is project income, it is lumpy year to year, and it depends on a sales pipeline rather than on a renewal calendar. A buyer will usually normalise it across three years and will not apply the same multiple to it that they apply to contracted work. That is not a criticism of the work, it is a reflection of what can be relied on.

The practical consequence is that the two should be reported separately, with the installed base held as a register: site, what was installed, when, the warranty position, and the inspection schedule attached to it. An owner who can produce that register is showing a buyer an annuity. An owner who cannot is showing them a set of invoices that happen to mention netting.

There is one number worth being careful about. Margins on installation vary enormously with access, and a business that quotes bird work off a rate card without pricing the access properly will show good revenue and poor gross margin. Buyers look at bird work margin specifically because it is the line where undisciplined pricing shows up fastest.

The DiligenceWhere this work causes trouble in diligence

The first area is licensing, and it needs to be right. Wild birds and their nests are protected under the Wildlife and Countryside Act 1981, and any lethal control or nest interference is permitted only where a licence applies, whether that is a general licence for specified species and purposes or an individual one. A buyer will ask how licence conditions are recorded against each job, and a business that cannot show the record has a compliance question rather than a paperwork question.

The second is warranty and liability on installed work. Netting installed eight years ago that has failed in a storm is somebody's problem, and if the contract is silent the argument arrives after completion. Gather the warranty terms, the installation dates and any outstanding remedial commitments into one place before a buyer asks, because they will ask and an unclear answer gets priced.

The third is competence records for work at height. Training certificates, equipment inspection records for harnesses and anchor points, method statements and risk assessments for roof access. In a diligence process these sit alongside the RSPH and CRRU files as evidence that the business is run properly, and a gap in them stands out precisely because the rest of the trade is so well documented.

Value the Whole Book

Contracted work and project work are weighed separately here, which is what makes the answer useful. Confidential, produced in minutes, with no obligation attached.

Get a Free Valuation